Phone Sales (CSR) Masonry at Riverhead Building Supply Corp. in Westerly, RI

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Description

Location: US-RI-Westerly
Shift: Other
Emp. Status: Full Time - Regular
FLSA: Exempt
Union Status: Non Union
Overview

The successful candidate will provide exceptional customer service while taking customer orders for masonry products and merchandise by telephone, electronic mail or in person. Includes performing the following duties for mostly masonry and hardscape projects by both professionals and home owners. We are an Equal Opportunity Employer that respects the worth and dignity of each individual. We offer comprehensive compensation and benefit plans.

Responsibilities

Responsibilities include but are not limited to:
  • Daily adherence to operational procedures for activities such as order processing, customer excellence, billing, deliveries, etc.
  • Keeps apprised of and advises customers of revised information on products or merchandise such as product capability, availability, pricing, credit, warranties, and shipping.
  • Anticipates and resolves problems timely and accurately.


Qualifications

Requirements:
    • Must be proficient in all aspects of the A+. Order entry, order search, po search, P&A, daily's, customer search.
    • Six months to one year related experience and/or training;


PM18

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