Associate Director, IT -- Commercial and Medical Program Manager at Radius Health in Wayne, PA

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Radius Health

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Job ID 2019-1952
# of Openings 1
Category IT - Dept


The Commercial and Medical IT Program Manager oversees the full project management life cycle for both large and small IT projects. Larger projects will also require shepherding through PMO stage gates and will include management of outside vendors and staff from other departments to deliver project milestones. Smaller, tactical projects will require hands-on project management. For all projects, full transition to IT Operations will need to be defined and achieved.


  • Successfully partner with Commercial, Medical, and Compliance groups to prioritize and deliver various sized projects and system enhancements.
  • Manage all aspects of programs from initiation through closure, including hand-off to Operations when required. Define scope and manage scope expansion; create project plans as necessary to ensure timely completion of projects and goals; address questions, concerns and issues that arise; drive to agreeable resolution; anticipate potential challenges and proactively manage to minimize negative risk.
  • Manage multiple projects of varying sizes and priorities simultaneously; effectively balance teams' efforts based on business prioritization and project urgency.
  • Interact directly with business partners to build relationships and manage IT Programs.
  • Effectively elicit true project needs, priorities and requirements from key stakeholders.
  • Map respective business processes (As Is - To Be) and identify instances where existing processes may be streamlined or improved prior to and/or in alignment with deploying a technology solution.
  • Work with IT PMO to follow project management processes including stage gate reviews.
  • Document project overall requirements, stakeholders and responsibilities as well as impact to corporate network and architecture - Note this is often done in concert with an outside implementation partner.
  • Ensure GxP systems adhere to computer systems validation processes and procedures as required.
  • Work effectively with vendor(s) where required, including vendor management and project budget/invoice reconciliation.
  • Critically evaluate and manage enhancement requests and system issues to ensure accurate prioritization and optimal solutions. Promote effective use of enterprise systems across the organization.
  • Conduct ongoing assessments to confirm that implemented solutions meet requirements and continue to fulfill business needs.
  • Collaborate on the development and implementation of projects outside of the Commercial and Medical areas as required based on Radius needs.
  • Work effectively within Radius' corporate culture, champion partnership among all business groups and IT.


  • 8+ years' project management experience in a Pharmaceutical Commercial and/or Medical IT environment is required.
  • Experience in all stages of projects, from initiation through deployment is a requirement for this role.
  • Extensive Experience desired with these types of Commercial IT systems: Veeva CRM systems, Analytics - preferably on Tableau, Customer Alignment and Targeting and Data Management
  • Experience with Pharmaceutical data such as: external sales data (e.g. IMS), Specialty Pharmaceuticals data feeds, Sampling data, CRM data, Payor/Plan data.
  • Experience with Aggregate Spend data and systems. MediSpend experience desired but not required
  • Experience working with computer systems validation process strongly desired.
  • Experience managing projects which engage remote teams and vendors is required.
  • PMP qualifications desired but not required
  • Demonstrated effectiveness in communications in all states of projects, from initiation through deployment. Ability to communicate business needs to technical people and to communicate and simplify complex technical information for non-technical people.
  • Ability to accomplish results through others, particularly by establishing relationships, effective controls and monitoring processes.
  • Ability to bring resolution to highly complex and challenging situations with multiple constituents.

Work Environment:

The work is performed in a typical office environment with heavy computer duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Occasional domestic travel required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to use hands to type, handle paperwork and sort, file or manipulate documents. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this position include close vision, distance vision, color vision peripheral vision, depth perception and ability to adjust focus.

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