Academic Support Specialist at University of North Texas at Dallas in Dallas, TX

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The University of North Texas at Dallas invites applications for the position of Academic Support Specialist.

The University - the first four-year public institution of higher education in the city - seeks an individual who will help shape the character of a 21st century, teaching-focused university. Candidates should be able to express enthusiastic support for the mission of the university to transform the lives of students, families and communities by providing high-quality, student-focused education in preparation for tomorrow's careers, and its vision to create the place of choice where students are inspired to learn, faculty are inspired to teach and the community is inspired to support. For more information about the university, go to:

This position works with the Student Services/Testing Coordinator at UNT Dallas. An employee in this class performs a variety of administrative support tasks that require the use of considerable independent judgment and initiative. Ability to maintain confidentiality is required. Work includes public contact in interpreting and promoting University academic policies and procedures, and rendering administrative decisions as appropriate, as well as development of academic publications and website updates. Work is performed with assignments typically reflecting continuing responsibility for promoting and maintaining academic integrity. An employee in this class may supervise student workers.

Responsibilities of the position include, but are not limited to:

  • Coordinates administrative preparation relating to new/transfer student orientations.
  • Follows appropriate safety and security precautions related to work performed.
  • Sets up testing appointments for academic and proctored exams.
  • Assists with TSI review for incoming students.
  • Notifies students of TSI status based on TSI review.
  • Responsible for uploading and maintaining academic support web content and website.
  • Assist with managing testing labs and proctored exams.
  • Reviews TSI scores with students to determine course placement and plan for success in meeting TSI requirements.
  • Develops an Academic Success Plan document to share with the student and Academic Advising.
  • Coordinates arrangements for conferences, programs, meetings, and special events.
  • Provides administrative support for periodic and special projects.
  • Coordinates the gathering of information and preparation of schedules, reports, and analyses.

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Minimum Qualifications

The successful candidate will possess the following Bachelor's Degree in related field and one year of student services, student affairs, counseling, advising, or communication; or any equivalent combination of education, training and experience which provides the following knowledge, skills, and abilities:

  • Considerable knowledge of University policies and procedures related to functional area (or ability to rapidly assimilate).
  • Knowledge of Texas rules and regulations related to functional area (or ability to rapidly assimilate).
  • Strong presentation skills.
  • Strong problem solving skills.
  • Ability to communicate effectively with diverse populations verbally and in writing.
  • Ability to develop and maintain effective working relationships.
  • Ability to work independently.
  • Knowledge of safety and security precautions appropriate to work performed.
Preferred Qualifications

The preferred candidate will possess the following additional qualifications:

Two years of experience in related field; or any combination of experience, education and training which provides the following knowledge, abilities, and skills:

  • Thorough knowledge of University policies including FERPA and procedures related to the area of assignment.
  • Considerable knowledge (or ability to rapidly assimilate and retain) university operating procedures, organization and management policies.
  • Working knowledge of sound business principles, practices, and techniques.
  • Intermediate level knowledge of Microsoft Office Suite, in particular Outlook, Word, Excel and PowerPoint.
  • High level of competence using e-mail and search engines.
  • When required: Skill in typing at a moderately fast rate with few errors.
  • Knowledge of general safe working procedures related to work performed.
Physical requirements necessary to perform essential job functions

Work is primarily sedentary. Sits comfortably to do the work; however, there may be some walking, standing, bending, or lifting items weighing up to 15 pounds.

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